Return & Refund Policy
Return & Refund
We want you to be totally satisfied about every order you place and make sure that you get your ideal jeans size we accept and offer Exchanges on all products within 30 days of receiving an item (no reason return).
Please email us with any questions regarding returning an item or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please Ensure the return item can be used for second sale, Once our warehouse confirm It fits for second sale. We will give you refund through PayPal / credict card.
Exchange: Items shipped from our warehouse in china can only be returned to China. Due to high freight charge, buyer will have to cover the return shipping fee.
Quality issue: If you receive a damaged item, please provide us a couple of pictures for reference. Please send the pictures to firstname.lastname@example.org We reply emails daily there.
We will arrange an replacement to you once we confirm it is quality problem.
If you could fix it by yourself, then we will issue a E-Gift Card for use on a future purchase. E-Gift Cards never expire!
If you want a refund after receiving the goods, you should meet the return and exchange requirements,besides, the buyer has to bear the returned shipping costs.
In addition, if you use Fedex express service, we only return the cost of the goods, not excluding Fedex shipping costs.Because we have paid the Fedex courier fee to send it to you.
The refund amount will be deducted from the shipping fee we send to the buyer $ 5 (the buyer must bear the shipping fee we send $ 5)
Refunds would be returned via Paypal after we receive the returned package.
Since we also support credit card payment, if there is a refund, the time will be returned to the buyer's bank for about 7-14 days, depending on the bank, the time is different.
China, 5th Floor, No. 13, Hongxing Street, Donghai Street, Fengze District, Quanzhou City, Fujian Province 362000
Please contact us first, otherwise no refund
Delivery charges are non-refundable.