Contact Us
Contact Us
Questions, feedback or in need of more information?
Is your question not on one of our information pages or is something not entirely clear? Send an email to 1gingtto@gmail.com. Please offer your name, contact phone number and the city you live. Please share product photos if you ask for after sales service.
Frequently Asked Questions:
Q: How long will it take to receive my package?
A: Please note that we will process your order within 7 days. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 3 to 10 days. Please consider any holidays that might impact delivery times.
Q: What is the company return policy?
A: Our return and exchange policy is 30 days, starting from the date the package is received. You must contact us and return the items within this time period for any return or exchange requests.